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Store Policy
We founded Katiekats Creation Co. with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!
Our Policies
What You Need to Know
I make every order once it it placed, I don't have any items "in stock" therefore I need a 50% deposit when you place an order because a lot of thought and work goes into every order placed.
Local pickup and delivery is ALWAYS available but if you place an order and live outside of an hour of Worcester, MA then I will have to ship the product to you. I will use USPS for my shipping and shipping costs will be based off of their weight scale and shipping costs. Every order that is shipped with be shipped with a care card if applicable and will have lots of padding to ensure nothing in broken along it's travels.