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Store Policy
We founded Katiekats Creation Co. with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!
Our Policies
What You Need to Know
I make every order once it it placed, I don't have any items "in stock" therefore I need a 50% deposit when you place an order because a lot of thought and work goes into every order placed.
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Local pickup and delivery is ALWAYS available but if you place an order and live outside of an hour of Worcester, MA then I will have to ship the product to you. I will use USPS for my shipping and shipping costs will be based off of their weight scale and shipping costs. Every order that is shipped with be shipped with a care card if applicable and will have lots of padding to ensure nothing in broken along it's travels.